Kal Tire’s Customer Care Plan for tires, wheels & mechanical services is limited. Please read and understand the conditions outlined below which are incorporated into and apply to all warranties covered in the Customer Care Plan.
Overall Warranty: All warranty coverages provided by Kal Tire (including tires, wheels, and mechanical services) are only valid when installation (including, but not limited to, mounting & balancing of tires and installation of mechanical parts) is performed by a Kal Tire technician. Warranty coverage is null and void if/when customers use alternative service providers for installation or opt to self-install components or parts.
Kal Tire’s obligation to be bound by the warranty applies to personal use vehicles only, unless otherwise provided and is subject to the customer adhering to all terms set out in the Customer Care Plan and continuing to participate in the Kal Tire maintenance programs as it applies to tires, wheels and automotive service. Kal Tire’s obligation to be bound by the warranty does not apply if, in the sole opinion of Kal Tire, the customer vehicle has been damaged by modifications, damage by accident, misuse, negligence, fire, act of God, or alterations made by the customer or a third party.
Limitation of Liability: For any parts, labour or products claimed to be defective, the customer must bring the vehicle in to any Kal Tire location to be inspected by a Kal Tire representative within the warranty period. Any parts, labour or products found to be defective, shall be repaired, replaced at the option of Kal Tire. The liability of Kal Tire shall be limited to the original purchase price and does not include any consequential damages of any kind, including but not limited to: loss of vehicle or equipment, loss of time, towing, loss of revenue, or inconvenience.
Qualifications for Warranty Coverage: Warranty coverage for all products and services (including tires, wheels and mechanical services) is provided in accordance with Kal Tire’s warranty terms & conditions and all of the following:
• If the full purchase price for the parts, labour or products has been paid to Kal Tire
• All claims are made within 30 days of the discovery of the alleged defect
• The warranty is for the exclusive benefit of the customer on the invoice and is not transferable
• The original invoice must accompany this warranty
By purchasing the parts, labour or products from Kal Tire, the customer accepts and agrees to the Customer Care Plan including without limitation all the terms and conditions of this schedule, the invoice and the Customer Care Plan folder. The warranties provided in the Customer Care Plan are in substitution for damages to which the customer might otherwise be entitled at law or in equity, and in particular, in lieu of an action for fundamental breach of contract, the customer will be bound by the provisions of such warranty(ies).
The warranty(ies) provided in the Customer Care Plan are exclusive and in lieu of all other warranties, agreements, representations or conditions of Kal Tire whether written, oral, collateral, statutory, implied or otherwise, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and Kal Tire shall not by virtue of having sold the product, parts or labour be deemed to have made any other warranty, agreement, representation or condition whatsoever.