- Contact Us
- Sign in
-
Location: Ashburn
Kal Tire warrants to the original purchaser that the battery is free of defects in materials and workmanship, will function properly when its size and capacity is equal to or exceeds the manufacturer’s recommended size and capacity for the vehicle in which it is installed. Warranty replacement is performed only when the battery is determined to be defective due to faulty materials or workmanship (NOT MERELY DISCHARGED). The store must perform the appropriate tests with the proper test equipment to determine the true battery condition. In addition, it may be necessary to charge the battery before a determination of the battery condition can be done. When a battery is only discharged, it may become serviceable by bringing it up to full state of charge. The warranty replacement should be done with another battery of similar size and capacity.
• Improperly tested or untested batteries
• Batteries that are discharged only
• Failure caused by poor maintenance (i.e. low water caused by overcharging)
• Sulphation or dehydration from prolonged storage and non-use
• Broken cases, which include cracked cases, broken posts, pulled out side-terminals, etc.
• Batteries that are frozen or have been frozen
• Batteries damaged by explosions, fire or collisions
Battery Series |
Regular Coverage |
Severe Service Coverage |
||
Free Replacement Period (months) |
Total Warranty Period (Months)
|
Free Replacement Period (months) |
Total Warranty Period (Months)
|
|
Legend |
30 |
72 |
15 |
36 |
Legend Import |
24-30 |
60-72 |
12-15 |
30-36 |
Legend Premium |
36 |
84 |
18 |
42 |
Legend Premium AGM |
36 |
72 |
18 |
36 |
Proformer |
24 |
24 |
12 |
12 |
Automotive Value |
24 |
24 |
12 |
12 |
Ultimate 42 |
42 |
42 |
18 |
18 |
Ultimate 60 |
60 |
60 |
30 |
30 |
Ultimate AGM |
42 |
42 |
18 |
18 |
Canada Proof 42 |
42 |
42 |
18 |
18 |
Canada Proof 60 |
60 |
60 |
30 |
30 |
Canada Proof AGM |
42 |
42 |
18 |
18 |
Diehard Gold* |
36 |
100 |
3 |
50 |
Diehard Weather Handler* |
24 |
72 |
3 |
36 |
Diehard International* |
30 |
84 |
3 |
48 |
• Severe service vehicles are defined as vehicles 1 ton and larger, off highway applications, farm equipment and vehicles with multiple aftermarket electrical accessories such as stereos, two-way radios, laptops, navigation, sirens or beacons
• For batteries not identified in the above chart please visit a local Kal Tire to inquire about warranty coverage for specific makes, models and styles
• *Diehard Batteries are no longer available for purchase through Kal Tire locations, for warranty replacements, an equivalent battery manufacturer will be supplied
In the case that a battery fails outside of the free replacement period and below the total warranty period then it would qualify as a pro-rated warranty adjustment, the End User is responsible for the months that the battery was in service. The End User’s pro-rated monthly fee is calculated by taking the original purchase price and dividing it by the total months for which the battery is warranted. This monthly fee is then multiplied by the number of months the battery was in service, which represents the amount the customer will pay for the new battery.
Example:
A battery valued at $ 120.00 as an original purchase price, which has a warranty period of 84 months but is in service only 50 months.
The battery is pro-rated as follows:
50 months in service (usage charge) |
84 Months total warranty = 59.5% worn |
59.5% of $120 = $71.40 |
$71.40 customer’s charge for a new battery |