Location Details

Kal Tire is a Canadian based business and Canada’s largest independent tire dealer. Visit the tire shop in Water.oo, ON for all your wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#872 WATERLOO STORE

4.4(16 Ratings16 Reviews)
4.416

355 WEBER ST N
WATERLOO, ON N2J 3H8 CA

Mon-Sat 8:00-5:00
Sun: Closed Mon-Sat 8:00-5:00 , Sun: Closed

Phone: 519-746-7260

Fax: 519-746-5284

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 16 customer reviews

CUSTOMER REVIEWS

Tire change
3
1 month ago by TRISTAN ROSS.

All was good. Only issue is the long wait to drop off keys. People in front lurchasing new tires etc...waited a good 15 minutes just drop off keys. Should be a dedicated line for key drop offs.

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November 16, 2018 by Kal Tire
Thank you for the feedback Tristan, we will pass this on to the Management Team!
Quick service
5
1 month ago by Isabelle.

Really quick service

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Tire swap and alignment
2.5
1 month ago by Retired Automotive Guy.

Made my appt for the tire swap online, which was fast and easy. Was twice at the store, first for the swap and then for an alignment. Both times I wondered if the owner of this store ever sits in the waiting room and watches what goes on. Both times I was there, there are three stations for service advisors, and only two were manned. This causes huge lines and people standing in front of the door waiting in line. No dedicated people to take payments, which would move things along. When a customer wants to buy tires, the advisor would have to spend at least 15 minutes trying to sell them and the line wouldn't move. On the tire swap visit, I asked the advisor if they sold winter rims, as my tires were not on them, and he looked at me and said "yep". And then not another word. I was expecting some ideas about them, but no luck. Seems to me as they were focused on selling alignments more than anything else. When the advisor had to answer the phone, longer wait times were a result. Now I know this is a very busy time of the year, but can't some planning help this? Watched the installers during the visits, they seemed to be moving pretty quickly getting the cars in and out, which was good to see. Price for the alignment was more than at my car dealer, tire swap price was similar. As for would I recommend this store, they need a "maybe" selection rather than a yes or no, for me.

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November 13, 2018 by Kal Tire
Thank you so much for sharing this Warren. It's great to hear the perspective of our customers and know where we can improve!
cartires
4.5
1 month ago by THOMAS DUNLOP.

Everything went according to plan. Booked online which I would recommend

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Winter Tires & Wheel Installation
5
1 month ago by David.

Excellent service and quick install.
Highly recommended

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 16 customer reviews

CUSTOMER REVIEWS