Kal Tire
#867 TORONTO STORE (RONCESVALLES)

4.8(26 Ratings26 Reviews)
4.826

2288 DUNDAS ST W
TORONTO, ON M6R 1X3

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 416-536-4423

Fax: 416-536-4428

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 26 customer reviews

CUSTOMER REVIEWS

Best Customer Service in the City
5
1 week ago by VOLTAIRE RAMOS.

The reps that work at this store are some of the most knowledgeable, honest and eager to help people I’ve ever met. I wouldn’t ever go anywhere else. Top quality customer service. Thank you guys : )

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Flat tire due to a nail.
5
2 months ago by CHRISTINE MANCINI.

I always feel looked after here by everyone.

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Excellent customer service
5
3 months ago by S Dr.

Extremely happy with this location.

  • 1
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Dundas West garage is very good
4
3 months ago by HARVEY QUAN.

The Dundas West location in Toronto is a very good garage - great friendly staff who are honest and very helpful.

They operate as a team who get along well with each other.

Opportunities for improvement would be their phone and notification systems:

a) Have voicemail or a better way of answering and triaging phone calls. Currently, when busy, I cannot get through to them over the phone and there is no way to leave a message. The system tells the customer to call back - when I call back at various times, the same thing happens.

b) The notification system does not consistently work - I received notification of an upcoming appointment, but failed to receive notification that the work on my car was done.

Thank you.

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January 15, 2018 by Kal Tire
Thank you Harvey. Please know that we are working on a number of different solutions to our busy phone lines and hope that something will be in place before our next busy season.
price point
4
3 months ago by Jim.

I love my hakkapellita snow tires, but when I breached the sidewall on one I discovered KAL is now the exclusive distributor. I have no problem with KAL locking in a great product (smart idea), but I'm not convinced they're worth 25% more than the Michelin X ice... No automatic repeat business here like last time, I'll look around. Otherwise, ordering in and picking up one tire was easily accomplished, and the shop looked professional and busy.

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 26 customer reviews

CUSTOMER REVIEWS