Kal Tire
#865 SCARBOROUGH STORE (WEST HILL)

4.3(13 Ratings13 Reviews)
4.313

4557 KINGSTON RD
SCARBOROUGH, ON M1E 2P3

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 2:00pm
Sun: Closed

Phone: 416-284-9296

Fax: 416-284-9297

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 13 customer reviews

CUSTOMER REVIEWS

Complimentary Oil Change
5
2 months ago by MICHAEL LARCOMBE.

Excellent service provided by Derek and his Auto Mechanic who fitted my service in with no problems and also fixed my almost flat tire accordingly.

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Fantastic Service!
5
3 months ago by TREANNA MCPHERSON.

We were looking for good quality All Weather Tires at a decent price and found them on the Kal Tire site. Our appointment was for 2pm today, we asked how long it would take and were told 1.5 hours and that is exactly how long it all took. The staff and service was fantastic overall. I cant wait for it to snow again to try out our new tires!!

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Trying to set up an appointment😬
1.5
4 months ago by JENNIFER REID.

I actually had to DRIVE to the store on 2 occasions to set up an appointment for (1) to put on my snow tires and (2) to get a slow leak in a tire fixed. The phone kept ringing and then switched to their fax machine.
In (1) I was told they only had 2 phone lines which were busy constantly as everyone wanted their tires changed. And you are unable to leave a message. In this day and age “who has to DRIVE to a business to make an appointment?”
(2) takes the cake! I was told when I went in that they couldn’t fix my tire as all the bays were busy with snow tire appointments or I could leave the car and IF they got an opportunity between tire changes they could then repair the tire. My response was that I needed my car and couldn’t leave it all day “in case” they could fix the tire. The other solution he offered was that if I got someone to remove the tire and I took it to the store they could then look at it. I questioned the reasoning for this which to me was an idiotic response and he said “well they wouldn’t need to put it up on a hoist” - remember “all hoists were in use for tire changes”! THE END RESULT: I had to drive somewhere else to have my tire repaired.
I cannot answer the next question “would I recommend this store” with a yes OR a no: YES I would recommend it as the mechanics/ technicians are excellent at what they do, provide fast, friendly, efficient service. NO to the front counter service.

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December 19, 2017 by Kal Tire
We appreciate you taking the time to speak with our management team and hope we can do better in the future.
Good service usually but almost a catastrophic accident as a result of one my tires being forgotten to be tightened af
0.5
4 months ago by BRENT NYKOLIATION.

Our wife was driving our VOLVO 5 days after the snow tires change and the front driver side tire lost 3 of its bolts (witnessed by another driver) and the tire was warbling so bad she was forced to pull over in heavy rush hour traffic. Tire was leaning off the SUV and tow truck required. Service techs must have forgotten to tighten the bolts of one tire.
Had this happened at higher speed or on highway with my young kids in the car, it could have been tragic.

Rest of tires were tight when tow truck arrived and inspected the rest.

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December 19, 2017 by Kal Tire
Thank you for sharing this Brent. We appreciate you taking the time to speak with our management team and hope this has been resolved to your satisfaction.
Great Service
5
4 months ago by JOEL DOLAN.

Professional on time service.

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 13 customer reviews

CUSTOMER REVIEWS