Location Details

New Tires

4.5

Pleasant and competent staff. Clean and tidy environment. Could pay more attention to Public Health guidelines for Covid 19 - observe physical distancing and make sure customers in waiting area also observing the rules.

Purchased new tires

5.0

Awesome customer service and product

Tire Purchase

2.5

We arrived at our specified time for our scheduled appointment and were asked to wait right where we stood outside due to covid, so far so good, no problem we understand, safety first. As we are standing there in 30 degree weather the gentleman who said he would be right back to get our name and keys doesn't return and 32 minutes passes before another gentleman exits the building from the front door where we are standing and asks if we have been looked after and I state I'm not sure we were told to wait but the guy hasn't come back, he asks if we have an appointment I tell him we did at 1:30 but it's past and immediately he knows who we are, takes our keys and phone number and sends us on our way. Seriously, had it not been for Kyle, my rating would be zero, I give KYLE and the tires we purchased a 5/5, he was prompt, efficient, kind, knowledgeable, and made sure our costs remained within the range of what was quoted so HUGE thank you to him for his professional courtesy. This is the 4th set of tires I have purchased from Kal and as always the tires are outstanding.

Great Service

5.0

Due to the virus we had to wait outside the garage while they worked on my vehicle. A kindly worker there noticed us and brought a chair out for pregnant girlfriend.

Always great

5.0

The instructions regarding contactless service were easy to find. Kyle called me as soon as my car was ready and very politely left me a message. Paul answered my call back and came out promptly. Excellent service.