Kal Tire
#085 KELOWNA STORE (RUTLAND)

4.4(4 Ratings4 Reviews)
4.44

3482 HWY 97 N
KELOWNA, BC V1X 5C2

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 250-765-7181

Fax: 250-765-2733

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 4 customer reviews

CUSTOMER REVIEWS

July tire and rims
4
1 month ago by Kelowna Customer.

This rating should be a 5 for the Hwy 97 branch, but it isn't because of the first round of the process with the Kirschner Branch, who dragged down the rating.

I previously had the Hwy 97 team do a quote for steel wheels for summer tires. was quoted ~$50 each.

When I asked at Kirschner for same, quote came back as $80+ each Was told that was just how it goes. I pressed and said please find cheaper. $50 ones were found, but details weren't known. Was told they would call back with timing and book an appointment. No one called back for over 10 days. I called again and inquired - given a "that's strange they weren't ordered and no one called you back", and rims were finally ordered.

When I inquired about a shuttle to work, was told they don't do that in the summer.

So I asked to have it moved to Hwy 97 branch, who were much more responsive.

End result was fine, but it is concerning that such a drastic price difference had to be pressed in order to solve a small issue for my son's car - he is a student with limited funds. I felt like I was being milked for maximum billing during a slow summer time by Kirschner branch, and felt the opposite at Hwy 97.

Since all stores are corporate, I had expected the same service regardless of location.

I would recommend the Hwy 97 store but not likely to do the same for Kirschner.

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Mounting Tires
5
2 months ago by Charlie.

Great JobAs




Great Job As Always.





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Change of winter to summer tires.
4
4 months ago by RICK MARSHINEW.

I have been a customer of Kal tire for some time now. We have two vehicles, my wife's 2004 Infinity G35 and 2017 Nissan Murano Platinum. First I'll address the Infinity of which I bought both summer tires and winter tires on rims. At time of purchase we were advised the change over from winter to summer and the reverse would always be free. This time we were charged $10.00 per tire which surprises me as this is a breach of what we were told when we purchased the tires???. Both are on rims so it's an easy quick change-over. It should have been for the life of the tires purchased.

For our New Murano I tried to buy 20" all weather tires for the winter with tires sold buy Kal Tire. We were advised that they didn't have any in stalk and would take two or more months to get them. What's with that. They say they sell them but can't supply them. I had to finally buy the next best set at Fountain Tire which I did not want to do but could not wait 2-4 months at Kal Tire.

I am a long time customer and bought sets of four tires numerous time, but it appears Kal Tires customer service is sliding greatly to our disappointment. I'm not even sure I should recommend them of which I've done for years of satisfaction.

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Good service at Kelowna Kal tire
4.5
6 months ago by G DIXON TRUCKING.

For once... Karl Tire not only put my logging truck in for flat tire immediately....
But sold me not only what was within my budget...but found just as good in their inventory for $60 cheaper than originally quoted... rather than saying nothing available but new million dollar Michelin... up in Prince Rupert.. when they knew I was stranded on highway on edge of town with blown out steering tire... Hwy.97 kelowna kal tire thanks..

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 4 customer reviews

CUSTOMER REVIEWS