Location Details

Visit the Kal Tire tire shop on Sheffield Road in Ottawa, ON, Canada for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#849 OTTAWA STORE

4.6(100 Ratings100 Reviews)
4.6100

2825 SHEFFIELD RD
OTTAWA, ON K1B 3V8 CA

Mon-Sat: 8:00-5:00
Sun: Closed Mon-Sat: 8:00-5:00 , Sun: Closed

Phone: 613-747-3420

Fax: 613-747-4145

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 100 customer reviews

CUSTOMER REVIEWS

First visit
5
5.0
by

This was my first time dealing with Kaltire. I had a friendly greeting and dealt with a very friendly customer service representative. The technician was fast and efficient which was nice. The only complaint would be your booking service as I had also asked for a alignment but they didn't have the shop time or a technician to do at the time due to your booking service and not letting the technician side know if the alignment was booked or not so they would know if they had time or not.

  • 1
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Very happy with tire rotation
5
5.0
by

I purchased my Nokian Solstice tires last summer. I'm very happy that tire rotations are included with tires purchased at Kal Tire, and that there is no hassle to make additional purchases.

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Disapointed
2
2.0
by

I ordered a new set of tires and rims for my Ridgeline over the phone with an adviser and set up an appointment. I left the car after going through my order with the person at the counter. When I picked up my car, big disappointment: instead of new tires and rims they installed the new tires on the old rims. The winter tires were supposed to stay on the old rims. That was the idea, to have two sets of tires and rims. But Kaltire decided no new rims for me. They offered no explanation why, just saying that they are sorry and they could reinstall the new tires on the new rims as they were supposed to. But I had to wait for a while. I decided to pay and leave. Not sure that they care really. The order was clear, they didn't bother to check. Not sure if I will go back.

Iulian

  • 0
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May 07, 2021 by Kal Tire
We apologize your orders were not followed properly initially, Iulian. This isn't the level of service we strive for and we're very sorry your experience wasn't a better one!
summer tires
2
2.0
by

I purchased rims and snow tires last year for my 2007 Camry and stored my summer tires with you.
This morning you advised me that my summer tires require replacement. The tread is low.
I respect your advice however, I am not happy that you did not tell me this last fall.
I would have avoided paying storage for the summer tires and put the money toward new tires.
Further, I would have been able to put aside the money for four new summer tires and had the work completed this morning.
Your reply would be appreciated.

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May 03, 2021 by Kal Tire
We're very sorry to hear you didn't receive better communication regarding the state of your tires, Peter. We'll bring this to the attention of the store manager and ask him to contact you directly.
Slow service
0.5
0.5
by

Had an appointment booked for 9am. At 9:30, my vehicle was still not in the shop. Had to ask what was the hold up as I had gotten no word about the delay. Took nearly 1.5 hrs for the tire change. As a long time customer who has purchased several sets of tires and has gone for twice yearly service for the last 10+ yrs and several brake jobs, I’ll be looking elsewhere next time. Also heard of lousy service recently from a family member who purchased new tires. If that’s how you treat loyal customers, not sure I want to go back.

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April 26, 2021 by Kal Tire
We apologize we did not meet your expectations, Isabelle. Our appointment windows are booked for 90 minutes and we're sorry if this wasn't properly explained to you!
CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 100 customer reviews

CUSTOMER REVIEWS