Kal Tire
#838 LONDON STORE (WILTON GROVE)

4.0(2 Ratings2 Reviews)
4.02

20 ENTERPRISE DR
LONDON, ON N6N 1A7

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 519-455-2500

Fax: 519-455-9055

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 2 customer reviews

CUSTOMER REVIEWS

AFTER HOURS CALL
3
3 months ago by GWEN LUTES.

I had an after hours tire call in London Ontario this week. Having to touch base with my company, I had to call back three times, and each time was nearly 25 minutes each, which I really didn't have time for. Finally we agreed on rate approval and a service call was placed. The after hours lady I spoke with quoted me $200 for the after hours call, and told me the wheel retorque would be free which I agreed with as when I come into the Enterprise location during business hours, it is free. She said there would be a mileage charge of just under $4 from the location to the Flying J, and I agreed as for $4 I could stay where I had services. My Visa was preauthorized for $261 as she said it would be more incase there may be additional charges. On Thursday I phoned the store for a receipt and spoke with Bert. He told me it would be $280.01 with a break down of $206 after hours, FSC of $8.80, no mileage charge and each wheel at $8.25 for that total of $33. I disagreed with his calculations as I felt they should be what I was quoted and authorized at the time of booking. He originally told me that there is nothing he would be able to do, however he did after thought, re invoice for $242.72 - removing the retorque charges.

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June 11, 2018 by Kal Tire
We are very sorry to hear that there was a discrepancy in the pricing between what was quoted and the final price. We will be reaching out to the local management to verify that the final pricing is in alignment with what you were quoted. Thank you!
Tire replacement
5
8 months ago by JOHN LETKMAN.

Excellent speedy service and great prices , bonus - friendly staff and technicians

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CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 2 customer reviews

CUSTOMER REVIEWS