Location Details

Tire Swap and Storage

My visit was great as usual. Very fast and very professional.

Customer

A

Perfect

Outstanding service as usual

Disappointed

This store was not up to the usually standard. I called earlier in the week to check the tread on my tires in storeage incase we needed to order new ones. The associate took my name and number the call was never returned.

The service was done however I was charge much more than in the past and when I questioned I didn’t get much of an explanation. I doubled checked with them that the tire sensor gauge was set and was told it was. I paid and left the store. A few kilometres later my check tire system light came on. I went back to the location with my pervious years invoice and again asked why there was A $50 plus difference in the bills and I was told it was a mistake and they tried to refund to my card when it didn’t work they told me that my card had a problem and gave me cash back. I checked with the card and there was no attempt to do a refund.

The tire sensor was eventually set up I had to stop and put air in the tire.

Up until this experience I’ve been a huge supporter of this location but now I will not be so keen to share a recommendation after this less than satisfactory service.

Great Service!!

Well what can I Say!!
I had a very worn out tire on my vehicle.
I originally called another store as I was going to be in the Area... I explained my issues and asked if they might have the tire I’d like to use in stock. While they did indeed have my requested tires in stock.
They wouldn’t be able to help until possibly Monday (It’s Friday today) that Call was about 11:45 AM. Well she checked their system and found another location with my requested tires and an appointment was setup for 1:30pm.
I was very satisfied with the service I received.
Was in and out within 40-45 minutes.
I shall keep this location in mind for any future Tire needs...