Location Details

Visit the Kal Tire tire shop on Quartz Road in Whitehorse, YT, Canada for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#699 WHITEHORSE STORE

3.3(23 Ratings23 Reviews)
3.323

9038 QUARTZ RD
WHITEHORSE, YT Y1A 5L8 CA

Mon-Sat: 8:00-5:00
Sun: Closed Mon-Sat: 8:00-5:00 , Sun: Closed

Phone: 867-633-4482

Fax: 867-633-6910

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 23 customer reviews

CUSTOMER REVIEWS

Tire changing
2
2.0
by

I had an appointment for a tire changing. I left the keys in the ignition at 8am and called them to let them know my car was in the parking. After work, I called to ask if my car was ready, they said they couldn’t find the keys so they didn’t do it. I told them they were in the ignition and they found it. They did my car right away. But I had to wait for it after work. Pretty disappointed.

  • 0
Was this review helpful?
Yes(0)  No (0)
 
May 28, 2021 by Kal Tire
We are sorry for this miscommunication Lea. We have asked that the Management look into this and return your call directly. Sincerely, Kal Tire Customer Service.
Great service!
5
5.0
by

Quick and helpful

  • 1
Was this review helpful?
Yes(0)  No (0)
 
I have been waiting for a week.
1
1.0
by

I took the flat tires to the store on Monday. The clerk said he would probably call on Wednesday.

And there was no phone. Next Monday I called. However, the flat tire repair was not finished.

Tire repair was Wednesday.

Is this a good service? I want to ask you.

  • 0
Was this review helpful?
Yes(1)  No (0)
 
May 06, 2021 by Kal Tire
Thank you for your feedback. Please know we have escalated your concerns to the correct Management for review and have asked that they reach out to you directly. Kal Tire Customer Service.
lack of timely service
2.5
2.5
by

We made a reservation for the tire change, thinking it would be faster if we had a reservation instead of walking in. However, even with the reservation the tire change took an hour because of being backed up with walk ins. If you offer reservations you should provide timely service and limit the number of walk ins. The staff was very friendly throughout this process. This was the Whitehorse Kal tire

  • 0
Was this review helpful?
Yes(0)  No (0)
 
April 30, 2021 by Kal Tire
Thank you for the feedback Natasha. We're sorry to hear you had a disappointing experience, please know we have brought this to managements attention.
Great timely service
5
5.0
by

I had a slow leak in a tire that was purchased a couple of years ago at Kal Tire. The got me in right away, repaired the leak caused by a rock, got me on my way, and NO CHARGE! Gotta love the Kal Tire Warranty.

  • 1
Was this review helpful?
Yes(0)  No (0)
 
CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 23 customer reviews

CUSTOMER REVIEWS