Location Details

Visit the Kal Tire tire shop on 167 Ave in Edmonton, AB, Canada for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#690 ALBANY STORE (ALBANY)

4.8(53 Ratings53 Reviews)
4.853

12936 167 AVE NW
EDMONTON, AB T6V 1J6 CA

Mon-Fri: 8:00-5:00
Sat-Sun: Closed Mon-Fri: 8:00-5:00 , Sat-Sun: Closed

Phone: 780-457-7578

Fax: 780-457-7748

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 53 customer reviews

CUSTOMER REVIEWS

Bad Service
1.5
1.5
by

Brought in my car for winter tires swap. It was first time trying Kal Tire. It is also close to home. When I asked the manager what time I should come back, he said they close at 5 pm and mine was the last appointment. I clarified my question and asked for examples like, if in 15 to 20 mins, I can stay and wait. Or if longer, I'd go home and come back. And he said it is impossible to do in 15 / 20 minutes because they have to SANITIZE EVERYTHING. I came back to the store before I received a text message at 5 pm saying my vehicle is ready. It would be helpful had he mentioned about receiving text message. He said they have a new process and no retorque is needed. Alright, it's new but it's their type of work; if they said so, it should be right. I got inside my car and I found footprint on my passenger seat. Obviously they DID NOT sanitize everything they touched like he said they would. Stepping on customer seat is unnecessary for a tires swap service and unacceptable. I showed the manager. He apologized and offered to wipe off the footprint but I declined. I do my own sanitize at least I know it is done. After this experience, I wouldn't trust what they say.

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May 10, 2021 by Kal Tire
We're very sorry that your experience wasn't a more positive on, Tran. We expect our team members to sanitize all touch points and to take care of our customer's vehicles. We'll be sure to review this with the team and management.
Review
5
5.0
by

New Mgr, same excellent service

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tire changeover
5
5.0
by

Good job, done as promised.

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Tire swap quick n easy
5
5.0
by

In and out in 45 minutes for my tire swap! Great service!

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Great service and honesty
5
5.0
by

My wife had a flat tire and inadvertently kept driving for a couple of blocks. Although the store advised that the tire was likely fubar and toast (and gave pricing for a set of new tires) they phoned later to let us know that they were able to repair the tire. This is total customer centric service when other places would have continued to try to sell us new tires. Thank you for everything!!

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 53 customer reviews

CUSTOMER REVIEWS