Location Details

Visit the Kal Tire tire shop on Millstream Road in Victoria, BC, Canada (accross from Home Depot) for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#678 VICTORIA STORE (Langford)

4.7(174 Ratings174 Reviews)
4.7174

2420 MILLSTREAM RD
VICTORIA, BC V9B 3R3 CA

Mon-Sat: 8:00-5:00
Sun: Closed Mon-Sat: 8:00-5:00 , Sun: Closed

Phone: 250-391-6132

Fax: 250-391-6148

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 174 customer reviews

CUSTOMER REVIEWS

Skid steer tire repair
4
4.0
by

Service was great but feel the price of this repair was excessive.

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Very slow customer servce
2
2.0
by

i waited 10 minutes as the customer service guy to finish talking to a customer, then he took a phone call , then proceeded
to deal with me which took only 2 minutes
They should have more customer service reps

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June 16, 2020 by Kal Tire
We apologize you had to wait to be served Donna. We're currently working with less team members, but hope to have this fixed soon.
Maitenance
5
5.0
by

Made appnmnt for usual oil change & tire swap winters to summers was caught off guard $10/tire charge ...must be new was never charged previously. Not really complaining I know time is worth money....been lucky till now I guess

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Not all that happy
1.5
1.5
by

I dropped off some wheels, along with my vehicle, to do a changeover.
I wanted the tires taken off the extra set I provided, and placed on the rims that are on my truck. I then wanted the rims and tires remaining just set in the back of the truck. I dropped my truck at precisely 8:30 A.M., as my appointment was for that time, and I received a text at 9:22.......52 minutes later.......saying my vehicle was ready for pickup. I went right away and got my truck, and when I went to pay the bill, it was $202. I asked the fellow what the hourly shop rate was, and he said it was $130 / hr. I said that my truck was finished in less than an hour, so how could the bill be so high? he said that they charged per wheel to dismount and mount tires and that was what it was. I paid the bill, but I am not happy about being charged $180.60 plus taxes for 50 minutes work, regardless of the way the billing is set up. I will NOT be going back to Kal Tire

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May 28, 2020 by Kal Tire
We are sorry to hear that you are unhappy with the pricing of our services Len. We hope you can give us an opportunity to meet your expectations in the future.
Tire swap
5
5.0
by

Always pleasant and good communication

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 174 customer reviews

CUSTOMER REVIEWS