Location Details

Tire change

4.5

Concidering the social distancing they were very accommodating and the tire change was very efficient. Thanks I appreciated your service.

Brake job

5.0

Had a great experience at this Kal Tire. Great service, very polite staff. They were taking alll necessary CoVid precautions and they did a great job on my brakes.

Scheduling service

2.5

Normally I book a service through Karltire's website, so I know the date and time for the appointment. A winter tire change service normally take around 1 hours (from past experiences). This is the first time that I stay on the store to wait until is done, even if the worker told me that it will be 1 hour and half.
I arrived at 14:00, they start working on my truck at 14:50 and they finish at 15:30. So my question is, why there is a scheduling system for book a service if the truck was pick almost 1 hour late?

Tire/Rim swap & repair a leak

5.0

The staff were friendly and I liked the fact the 'free' tire/rim swap and 'flat' repair policy is honoured since I purchased the tires and rims from Kal Tire.
I was relieved to hear the decorative hub rim centers that were lost by Kal Tire on a previous visit is being addressed. Apparently they ordered some universal ones through Amazon. Hopefully they work.

Season tire change

5.0

Although I was shocked that I had to pay another $100.00 to store my tires ($200.00/yr)..the service was excellent