Kal Tire
#663 VANCOUVER STORE (MT PLEASANT)

4.1(7 Ratings7 Reviews)
4.17

1670 MAIN ST
VANCOUVER, BC V6A 2W8

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 604-669-3124

Fax: 604-669-3134

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 7 customer reviews

CUSTOMER REVIEWS

Flat tire fix
5
5 days ago by JACQUELINE LIU.

Great service - customer service was excellent. Fix was quick, only took about 1.5hrs

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Quick and efficient
4
1 month ago by DAVID KERR.

Checking in and picking up went without a hitch. Parking in the neighbourhood is a bit tight but, otherwise, a great location.

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New wheels and tires on one vehicle and change over on 2nd vehicle
5
1 month ago by LOTHAR FABIAN.

On time and good pricing. Also advice on old winter tires.

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Always friendly (and busy)
5
1 month ago by Zed.

These guys are good, and that is the reason they are always busy. Albert, Steve, and other guys are always friendly, but in the season you always have to wait in line a couple of minutes. They are the only ones to sell the best winter tires - Nokian. And for all tires and second set of wheels they also have a good prices. Sometimes they are out of stock for special tire sizes, but the wait is not too long to have them ordered (say 2-3 weeks). If you have a flat on a tire you bought from them - they fix it for free. If you are their customer, they will fix the stock tire on your car for free also (that has happened to me - they fixed the original tire I got with the new car - for free). One thing they might want to look into: increasing the stocks for the seasonal items (like winter tires), and increasing the working hours in the high season (they have the similar work hours in the low and high season). Maybe even working on Sundays would help to reduce the clogs when everybody in town wants their winter wheels on - now?

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December 07, 2017 by Kal Tire
Thank you for sharing your kind words and suggestions Zed. We'll be sure to pass this on to the management team as well.
Horrible customer experience
0.5
1 month ago by GILBERT LAM.

My experience at the store was not a pleasant one.
The representative who helped me did not smile once. He came off as super unfriendly. I felt that he didn’t want my business not care whatsoever. And to top it off, the lug nuts err left in my font seat and not placed back where it was found. This was not complete work.

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December 12, 2017 by Kal Tire
We apologize for the experience you had at our store Gilbert. The management team have reviewed your comments and will be using this to train our team members on service expectations. Thank you.
CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 7 customer reviews

CUSTOMER REVIEWS