Kal Tire
#651 SURREY STORE (FLEETWOOD)

4.7(6 Ratings6 Reviews)
4.76

16139 FRASER HWY
SURREY, BC V4N 0G2

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 604-592-2300

Fax: 604-592-6382

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 6 customer reviews

CUSTOMER REVIEWS

Rotate tires
3
1 week ago by PERRY DENURE.

Disappointed that the tires were totally out of balance and probably needing a wheel alignment again after only 7 months from when they were done as new tires (makes me wonder if either were done previously?).

Roads are not smooth, but I avoid larger holes and the tires and suspension should be able to manage without needing an alignment and balancing every few months.

As for the rotation, there were no problems experienced and I appreciated the explanation and hopefully addressing the problems to last longer this time.

  • 1
Was this review helpful?
Yes(0)  No (0)
 
July 13, 2018 by Kal Tire
We apologize the balancing needed to be done again Perry. We'll reach out to the management team and will investigate what's happened.
Good service
5
1 month ago by RICHARD HSIEH.

Good service

  • 1
Was this review helpful?
Yes(0)  No (0)
 
Customer Care Plan
5
6 months ago by TOM SUTTON.

Store quickly fixed a flat tire as promised, free of charge.

  • 1
Was this review helpful?
Yes(1)  No (0)
 
Quick repair last minute flat tire
5
6 months ago by Patrick.

I called Kal Tire Fleetwood on the way to work after dropping off my kids. My tire pressures were dropping steadily through my TPS indicator and I knew I wouldn't make it another 5km before it goes completely flat. The Kal Tire rep quickly confirmed ovwr the phone that I could come in last minute. I arrived at 8:45am, by the time they found the source of the flat and replaced the tire - I was out of there by 9:15 am! That's fast service!! Barely had time to even finish my coffee from the lobby! Thank you Kal Tire Fleetwood!

  • 1
Was this review helpful?
Yes(1)  No (0)
 
Kaltire email review
5
7 months ago by STEVE KLIPS.

Clean store, friendly staff, got my truck in as soon as possible for new tires

  • 1
Was this review helpful?
Yes(1)  No (0)
 
CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 6 customer reviews

CUSTOMER REVIEWS