They lied and said brake service was required on my vehicle that wasn’t. They then proceeded to do nearly $6,000 of damage to my vehicle because they had no idea what they were doing and the store manager couldn’t even figure out how to get me a rental vehicle because “the place we use closes at noon on Saturdays”. Completely incompetent top to bottom. Credit to KalTire national who paid to have my vehicle repaired but I will never go to a KalTire again after my experience at the Shawnessy location.
We are sorry to hear of this experience Laurie. Please know this has been properly escalated to the correct Management and we have asked that they reach out to you directly.
Kal Tire Customer Service.
2 months ago
Ray got me in and had my brakes done same day. Great customer service!!!