Location Details

Visit the tire shop on Macleod SE - Calgary, AB for all your wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#630 CALGARY STORE

4.3(89 Ratings89 Reviews)
4.389

9950 MACLEOD TRAIL SE
CALGARY, AB T2J 3K9 CA

Mon-Sat: 8:00-5:00
Sun: Closed Mon-Sat: 8:00-5:00 , Sun: Closed

Phone: 403-266-0684

Fax: 403-266-2702

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 89 customer reviews

CUSTOMER REVIEWS

Tire change review
5
5.0
by

Excellent service, as always

  • 1
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Misleading & Poor Service
0.5
0.5
by

Service was disappointing and took far long for a simple tire balance - 2 hours. Promised a call once it was complete, never got the call. When i spoke with one service advisor, i was told the truck needed an alignment, when i came back to pickup the truck, they completed a tire balance but could not do an alignment due to other issues with tie rod replacement. Their quote to do the tie rod end and alignment are extremely marked up, the GM dealerships were all quoting $85 - $120 cheaper for the same work. DEALERSHIP COSTS!!! Extremely disappointed overall with Kal Tire

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June 07, 2021 by Kal Tire
We apologize that your experience did not meet your expectations, Roberto. We will be sure this feedback is shared with the management team.
Forgotten Wheel Alignment
2
2.0
by

I left my car with Kaltire on Monday for a seasonal tire change with newly purchased Michelin tires. I walked home, an hour away. I received a call that my car was finished and that I could pick it up. I walked the hour back to Kaltire to pick up my car. I had previously paid for my tires, so I had nothing more to pay. As there was no paperwork, I asked whether they had done the alignment for which I had prepaid. I was assured that all the work was done. I noticed that my winter wheels were not in my car and went back to speak to the front desk. They told me that my tires had been removed for the alignment and were at bay 5. However, when he went to get someone to put them in my car, it became clear that my car had not yet had the alignment. As another car was on the alignment hoist, it was going to take "a while", and I was encouraged to make an appointment to return for the alignment. I scheduled it for 2 days later at 9:00AM and asked whether it was something I could wait for. I was assured that they would have the alignment done promptly while I waited. I waited for 90 minutes before they returned my car to me. They refunded the alignment fee, which I appreciated. However, it did not make up for the two trips to Kaltire in three days.

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June 04, 2021 by Kal Tire
Thank you for your feedback Mark. Please know we have shared this with the correct Management and have asked that they contact you directly. Kal Tire Customer Service.
Customer
4
4.0
by

Friendly.
First car was efficient
Second was slow. It was a change tires to rims.

I’d go back there for new tires.

However my pet peeve is putting tires in a bag and then rolling the bag on a dirty floor.

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winter tire changeover and a disappointing experience
1.5
1.5
by

I had a very disappointing visit with your Macleod Trail location. In the past I had great service so not sure if I will return in the future based on this last visit. On Monday, May 3rd I had an appointment to change over my winter tires. After an hours wait I found out one of the summer tires had a huge gash in it and that a new tire would have to be ordered. I thought because of the long wait that three of the tires had been changed over and the fourth was a winter tire. I know very little about tires and thought that was normal. I was told the tire would be in on Wednesday and finally called the location on Thursday afternoon to find out tire would be in on Friday. I had an appointment on Saturday at 10:30 and after waiting an hour my car finally went in. At that time I was asked where my tires were. I did not realize that all the winter tires were still on my vehicle. I went home to get the three summer tires and came back for the change. Someone could have told me to make sure I brought the tires back with me on Saturday. I thought as did my husband that they were the winter tires. It sounds petty but I was very upset as was my husband. In hindsight I should have just purchased the summer tire on Saturday and left and found another tire store to change all 4 tires.

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May 10, 2021 by Kal Tire
We apologize our team member didn't offer better communication, Linda. As the summer tires and winter tires have different treads, we did not mix and match them. We hope you can provide us with another opportunity to meet your expectations.
CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 89 customer reviews

CUSTOMER REVIEWS