Kal Tire
#618 EDMONTON STORE (COMMONAGE)

4.5(7 Ratings7 Reviews)
4.57

2030 101 ST NW
EDMONTON, AB T6N 1J2

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 780-468-1290

Fax: 780-468-1371

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 7 customer reviews

CUSTOMER REVIEWS

Excellent and speedy service
5
1 week ago by MATTHEW LOU.

I was very pleased with the service offered today. It was a splendid experience

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Fantastic.
5
2 weeks ago by JUSTIN ROGERS.

I used to deal with Kal Tire's competitor. After this experience of exceptional customer service, I will be dealing with Kal Tire going forward.

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New tires
3
2 weeks ago by TONY MALTAIS.

I used the web booking/purchase tool and it went well. The actual appointment was soon enough, and to my satisfaction. I liked the tires and the price. I was also pleased with the offer of a wheel alignment, only if found out of spec. Mine was and I thought the price was decent.
The only thing that appears to have been less than satisfactory was.... that while I was given a card with the supposed air pressures written on it, the actual air pressures did not match. Also, I don't think they matched the tire sensors back to the truck when reinstalled, so I had to do that and discovered the pressures were off. One tire still had the high pressure required to set the bead. I measured it at 50 psi. The vehicle placard recommends 30 psi for my truck.

This can be an easy mistake, that is why you have a process to double check. I'm sure they do, but the person filling out that card, should have personally measured, confirmed or adjusted the pressures. This should be separate from the installer. You can't take someone else's word on it, that is not a double check. Not all customers will check this themselves. Instead of going back in, I will be re-torquing myself, to be sure. The piece of paper given to me said the lugs were done at the proper setting........

Overall, still happy with the tires, price and service.

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June 28, 2018 by Kal Tire
We apologize the air pressures were not properly set and we will speak to our entire team about this in order to ensure this doesn't happen again. Thank you for sharing this Tony.
Awesome service
5
3 weeks ago by KAREN ROBINSON.

Been using Kal Tire for years. Confidence in value and advice.

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Recent visit
4
1 month ago by LUBA BAZIUK.

Very good front desk service, polite, pleasant, professional

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 7 customer reviews

CUSTOMER REVIEWS