Location Details

Visit the tire shop in West Kelowna, BC, Canada on the corner of HWY 97 and Westlake Road for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#040 WEST KELOWNA STORE

4.4(28 Ratings28 Reviews)
4.428

1225 INDUSTRIAL RD
WEST KELOWNA, BC V1Z 1G4 CA

Mon-Fri 7:30-6:00
Sat 8:00-5:00
Sun: Closed Mon-Fri 7:30-6:00 , Sat 8:00-5:00 , Sun: Closed

Phone: 250-769-5265

Fax: 250-769-5470

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 28 customer reviews

CUSTOMER REVIEWS

Always great service
5
2 months ago by TANYA OR GORDON BLATTA.

Always great service

  • 1
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Change to winter tires
5
2 months ago by PETER ZACHARIAS.

I am very happy with the visit. It was last minute appointment, I was leaving for Kamloops on Sunday and had been so busy with no time to have the tires changed.

I had 2 tires that were worn and so ended up buying new ones and now I know that I will have good tires for the winter season.

Thanks, it is always a pleasure dealing with this store.

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Kal Tire’s has lost its customer focus
2
3 months ago by JAMES LESOSKY.

Terrible experience, had to call the location to call them out on charging my 87 year old mother for service that was included in her original purchase invoice for her tires. There was a time when Kal Tire was a company you could trust to be fair and customer focused, but that has changed over the past 3-5 years.
I have been a Kal tire customer since 1980 at the Doyle Ave store managed by Jim Finney, almost 40 years but after my personal experiences this past year and now this over charge of my 87 year old mother, I am done.

Will be taking our family’s tire business somewhere else, ripping off seniors is the lowest of business practices. Shame on you, Kal Tire!

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November 04, 2019 by Kal Tire
We're sorry to hear your mother had a negative experience James. We'd like to know more about what happened. Our management team will be reaching out to you for more details. Thank you.
Tire exchange
5
3 months ago by SUSAN CUNNING.

Always friendly with a smile- very important. Thanks!

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Satisfied as usual.
4
4 months ago by JULIAN DAVIS.

The only reason I haven’t given a 5 star is that my truck wasn’t ready til 7pm despite bringing it in at 8 am. Now, I didn’t have an appointment and knew it would only get done when there was time but I always do this and usually get it back by mid afternoon. As 6pm is the closing time I really appreciate that they stayed late to work on it, but it made for a long day for me and them! Also, it would be great if you could keep a record of who is still grandfathered for free rotation. I always feel bad about having to point that out when they give me a bill - particularly yesterday when they stayed late.

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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 28 customer reviews

CUSTOMER REVIEWS