Kal Tire
#040 KELOWNA STORE

3.9(6 Ratings6 Reviews)
3.96

1225 INDUSTRIAL RD
WEST KELOWNA, BC V1Z 1G4

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 250-769-5265

Fax: 250-769-5470

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 6 customer reviews

CUSTOMER REVIEWS

New policy implementation sucks
1
1 month ago by TERRY NEWMAN.

Change in policy without notification is a piss off..... for years I was sold tires and rims on the pretence that changeovers would be free... This policy made me a full time purchaser at Kal Tire for 12 years x 4 vehicles... If you have to change the policy at least do it after the life of the tires I purchased with this offer made to me.... cya later

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May 29, 2018 by Kal Tire
Our apologies for the confusion regarding the seasonal swap fees, and of course since you were told you wouldn�t be charged for this service on your current tires, then you won�t. Our reason for charging going forward is because in our CCP it states that rotations are included for the life of the tires. A �rotate� is actually rotating the mounted tires to different wheel positions on the vehicle in order to have consistent tread wear and is designed to protect the life of your tires. To ensure we are consistent with what is being offered to customers across all Kal Tire stores, we are following the practices of what is actually stated in our CCP. We realize in many cases we have not charged for seasonal swaps � which is replacing one set of mounted tires with another set of mounted tires, but this is actually not part of our CCP. We will ask that the management team review your purchases and reach out to you about this. Thank you.
Smol3589
4
3 months ago by ANDREW SNOLIAK.

Service was good well satisfied good tech would reconment to others

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Mr
3.5
6 months ago by BILL HETLAND.

Good

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Great service!
5
6 months ago by LORENZO SIMPATICO.

This location always provides great service and advice!

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Bought new tires.
5
7 months ago by HILDA PATZER.

Customer service was excellent. The different type of tires was explained in great detail to me. Being a female, this was very important to me.

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CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 6 customer reviews

CUSTOMER REVIEWS