Location Details

Visit the Kal Tire tire shop on Boundary Road in Prince George, BC, Canada for all your tire, wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#036 PRINCE GEORGE STORE (Danson Industrial Park)

4.8(10 Ratings10 Reviews)
4.810

750 BOUNDARY RD
PRINCE GEORGE, BC V2N 5T2 CA

Mon-Sat: 8:00-5:00
Sun: Closed Mon-Sat: 8:00-5:00 , Sun: Closed

Phone: 250-561-1525

Fax: 250-561-2508

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 10 customer reviews

CUSTOMER REVIEWS

Great People and Good try
3
3.0
by

I recently purchased new tires and made an appointment a month in advance to have them installed on my rims and a wheel alignment done. I was feeling pretty proud about my proactive adulting... Dropped my car off at 7:30am on a Friday Morning and was phoned later in the afternoon and told that an adjusting bolt broke off during the wheel alignment. My car was not driveable and I would not have it back for the weekend. I absorbed this news and said "thank you", not wanting to cause additional stress to the Kal Tire employee, knowing that it is a very busy time of year and this was just unfortunate happenstance.
Fast forward 5 days to the following Wednesday... no word from anyone. I phoned to find out the status of my vehicle and was told the part did not arrive yet and they would phone the supplier to find out what happened. In the end, to make a long story shorter, my car was gone a total of 17 days. In that time, I received only one call to update the progress of the vehicle during that time... 17 days after drop off my boyfriend happened to stop by to inquire and was told the car was finally ready.
The lack of communication throughout what should have been a simple process was pretty disappointing. When I went to get my car absolutely no apology for the delay or lack of communication was given. It was never even acknowledged.
Honestly, this experience was worthy of a rating of 1. However, I have used this location many times in the past for flat repairs and changeovers and always received excellent 5 star service and so gave them the benefit of the doubt as I tried to maintain my patience throughout. I am giving this experience an overall rating of 3, mostly based on the strength of my previous encounters and treatment from what I have always felt was a fabulous, friendly, efficient and customer oriented team. I hope they will learn from this review and endeavor to provide stronger communication and trouble shooting for their loyal clients in the future.

  • 1
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November 12, 2020 by Kal Tire
We apologize for the lack of communication that you received while your vehicle was at our location, Richelle. This isn't usual practice and we'll be sure to review this with our entire team!
New tires
5
5.0
by

Very good.

  • 1
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Tire repair
5
5.0
by

I called the Prince George kal tire today hoping to get my punctured tire repaired. They said absolutely drop it off. The shop was busy but the guys stayed late so repair my tire so I could get to work the next day. Excellent service

  • 1
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Awesome service always
5
5.0
by

Fantastic

  • 1
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Flat Tire
5
5.0
by

great costumer service.... Friendly staff ! I have got my last two sets of tires from this shop... and will get my next tires from this shop..

  • 1
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CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 10 customer reviews

CUSTOMER REVIEWS