Location Details

Kal Tire is a Canadian based business and Canada’s largest independent tire dealer. Visit the tire shop in Vernon, BC for all your wheel/rim or mechanical needs, including oil changes and alignments. ‹ Back to List View ‹ Find a Location

Kal Tire
#031 VERNON STORE (ANDERSON WAY)

4.1(23 Ratings23 Reviews)
4.123

5451 ANDERSON WAY
VERNON, BC V1T 9V1 CA

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed Mon - Fri: 7:30am to 6:00pm, Sat: 8:00am to 5:00pm, Sun: Closed

Phone: 250-542-1156

Fax: 250-542-4958

24 Hour Emergency Road Service:
1-888-KAL-TIRE (525-8473)

WIFI available

Shuttle service

Wheelchair accessible

CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 23 customer reviews

CUSTOMER REVIEWS

Very satisfied
5
4 days ago by CHERYL PARIS.

I had my winter tires (on rims) installed. I arrived early and there was no problem getting "Mel" to drive me home. I was called and Mel picked me up quickly later in the day. Mel, the driver, was awesome and the desk staff were efficient and pleasant. It was a very good experience and I will come back next year.

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Surprised
2
6 days ago by Liza.

My winter tires swap took way longer than the 90 minutes quoted to me which made me 20 mins late to an appointment. At drop off was asked by the rep if I wanted an alignment if needed and was told "it doesn't cost anything" so I agreed. But what he failed to tell me is that it doesn't cost anything if it doesn't need an alignment and it costs approximately$150 if something IS adjusted. So imagine my surprise when I went to pay, expecting approximately $50, my bill came up to $213! I think this is shady business practice, as it was apparent that I had little tire knowledge when I dropped off my vehicle. Also, after paying I asked my rep where my car was parked and he pointed in a vague direction of the giant parking lot. Needless to say I spent quite a bit of time searching for my car. Which was parked WAY in the opposite direction of where he directed me. Not impressed with the service I received today.

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October 16, 2018 by Kal Tire
We apologize your experience wasn't better Liza. Please know that we don't practice completing work without customer's approval and believe this was a case of miscommunication on our part. Please know we will be reviewing your feedback with the management team and will reach out to you directly to have this rectified.
Wheel Damage
1
6 days ago by BONNIE BRANDT.

The condition of my winter mags you stored for me are horrible. I take special care of my little car and never hit curbs especially on ALL 4 tires. I’m not sure what you people do with them when they are removed to storage but someone isn’t careful with my wheels. A year or 2 ago you lost my tires AND wheels and it cost you about $4,000 to replace them.
We have 3 vehicles that we have done winter and summer tires and wheels for years. My husband’s company does their work vehicles with Kal Tire.
I’ll let my husband deal with Kal Tire on this. I’m not impressed!

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October 16, 2018 by Kal Tire
Hi Bonnie. We're very sorry to hear you've had such issues with our tire storage services. We'll ask our management team to contact you or your husband about getting this resolved. Thank you!
Wish ter tire exchange
5
1 week ago by DAVID MACPHEE.

Yes there was a short waiting period .... it's wi tere tire season , what's ten minuets , agent was positi e ,polite and interactive, job completed in good time .... overall positive, thank you

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Not excellent
1.5
1 week ago by MARIE FOUKAL.

I was not told about the need for an alignment
I asked myself about my tire wear
This is a great way to sell more tires
The sheet with info at the back was not filled out as to what the client should know

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October 12, 2018 by Kal Tire
We apologize for the lack of communication regarding the necessary work needed to your vehicle Marie. We'll make sure to review this with the entire team and management at the store.
CUSTOMER RATING
  • 5.0
Average Rating:5.0
Based on 23 customer reviews

CUSTOMER REVIEWS