Accessibility policies and multi-year accessibility plan

Multi-Year Accessibility Plan

Action

Compliance Date

Responsibility

Status & Update

Part I – General

Accessibility Policies

Jan 1, 2014

Human Resources

Complete

Reviewed:

2019

2021

• Accessibility policies have been developed and implemented.

• Policies have been and will continue to be shared with all team members and are made available to the public.  Upon request, they will be provided in an accessible format.

• Policies will be reviewed and updated regularly to reflect current practices of the organization.

Develop multi-year accessibility plan

Jan 1, 2014

Human Resources/

Management Team

Complete

Reviewed:

2019

2021

• A Multi Year Accessibility Plan was developed.

• The multi-year accessibility plan was posted on the Company website and we will provide in an accessible format, upon request.

• The plan is reviewed and updated at least once every five years.

Training

• Provide training to team members, third party organizations acting on behalf of Kal Tire and volunteers on Ontario’s Accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of team members and volunteers.

• Keep a record of the training including dates which the training was provided and the names of team members that completed the training.

• Ensure training materials are current and available for completion.

Jan 1, 2015 & Ongoing

Management Team

Complete

Training modules in place and completion tracked. Modules updated 2021

Part II – Information and Communications Standards

Feedback processes

Jan 1, 2015

Management Team

 Complete

• Ensure existing feedback processes are accessible to people with disabilities upon request.

Accessible formats and communication supports

Jan 1, 2016 & Ongoing

Management Team

 Complete

• Meet communication needs of people with disabilities.  We will consult with people with disabilities to determine their information and communication.

• Information will be provided in a timely manner and at a cost that is no more than the regular price charged to others.

Emergency procedures, plans or public safety information

Jan 1, 2012 & Ongoing

Management Team

• Provide customers and clients with publicly available emergency information in an accessible way upon request.  We will also provide team members with disabilities with individualized emergency response information when necessary. 

Accessible websites and web content

Beginning Jan 1, 2014 & ongoing through to Jan 1, 2021.

Marketing Team

Working on  completion to new standards in 2021

• Websites and web content published after 2012 to conform to WCAG 2.0 Level A initially and increasing to WCAG 2.0 Level AA by Jan 1, 2021 to the extent practicable other than criteria 1.2.4 (captions) and 1.2.5 (pre-recorded audio descriptions).

Part III – Employment Standards

Recruitment, Assessment, Selection

Jan 1, 2016 & Ongoing

Hiring Manager

Complete

2021 Review recruitment tools and  resources

• Notify internal and external job applicants that accommodations will be provided to support their participation in all aspects of the recruitment process.

• Notify applicants that when they are selected to participate in recruitment process accommodations will be made if requested.

• When making an offer of employment we will notify the candidate of our policies for accommodation for team members with disabilities.

Informing team members of supports

Jan 1, 2016

Management Team

• Inform current team members and new hires as soon as practicable after they begin employment of policies supporting team members with disabilities.

• Keep team members current on revisions to policies/procedures relating to accommodation.

Accessible formats and communication supports for team members

Jan 1, 2016

Management Team

Complete

2021 Review templates for updates

• When requested by a team member with a disability, we will consult with the team member and provide or arrange for the provision of suitable accessible formats and communication supports needed to perform the team member’s job.

Workplace emergency response information

Jan 1, 2012 & On-going

Management Team

Complete

2021 Review templates for updates

• Individualized workplace emergency response information procedures have been developed for team members with disabilities.

Documented individual accommodation plans / Return to Work Process

Jan 1, 2016

Management Team

Complete

2021 Review process for improvements.

• Create a written process for the development of documented individual accommodation plans and return to work plans for team members with disabilities.

Performance management, career development, advancement and redeployment

Jan 1, 2016

Management Team

Complete

2021 Review process

• Take the accessibility needs of employees with disabilities and, as applicable, individual accommodation plans, into account as part of performance management processes, when assessing performance, providing career development & advancement opportunities and considering redeployment.

Part IV.1 – Design of Public Spaces Standards

Meet the accessibility standards for the design of public spaces when building or making major modifications to public spaces.  Public spaces include:

• Outdoor paths of travel such as sidewalks, ramps, stairs, curb ramps and depressed curbs.

• Accessible off street parking.

• Service related elements such as service counters, fixed queuing lines and waiting areas.

Jan 1, 2017

Real Estate Team

Complete

Service Disruptions

• In the event of a service disruption, we will notify the public of the services disruption and alternatives available.

Jan 1, 2017

Management Team

 Complete