Kal Tire
#617 EDMONTON STORE

3.8(2 Ratings2 Reviews)
3.82

5540 GATEWAY BLVD NW
EDMONTON, AB T6H 1B7

Mon - Fri: 7:30am to 6:00pm
Sat: 8:00am to 5:00pm
Sun: Closed

Phone: 780-433-0620

Fax: 780-433-0996

WIFI available

Wheelchair accessible

CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 2 customer reviews

CUSTOMER REVIEWS

Great Service
4.5
2 weeks ago by J Kansal.

Service was great and reps were friendly and knowledgeable.
Had only one negative, even after booking an appointment I had to wait approximately 25 minutes before my car was finally taken in for servicing.
But ease of location and friendliness of staff compensated for that.

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Winter tires
3
2 months ago by Jenna.

Everyone was nice and I feel like they did a good job but I was told the wait would be 1 hour and it ended up being 3. I'm not too worried about that part as I had a lot of work to do on my laptop and the wifi was handy, but, OH MY GOD, they have to do something about their phones. There often wasn't someone around to answer the phones and so I spent that three hours listening to an almost constant "riiiing riiiiing riiiiing riiiiing riiiiiing". I'm surprised I didn't leave with my ears bleeding. It was very annoying. Setting up the phones so they light up when there is a call or vibrate or only ring three times max or something would be an easy fix and would save a lot of people their sanity.

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November 29, 2017 by Kal Tire
We truly apologize for the constant phone calls Jenna. We are currently working on a solution for this including an in-house call center. We hope this will help more customers who are trying to call in and make the store a bit quieter.
CUSTOMER RATING
  • 4.0
Average Rating:4.0
Based on 2 customer reviews

CUSTOMER REVIEWS